Insurance

To obtain claim forms and learn more about the simple process of obtaining reimbursement for your visit, visit the web sites of your insurer (below). You may find more information about insurance on our Frequent Questions page.

AETNA

http://www.aetna.com/products/formslibrary.html#completetheform

Instructions to Complete a Claim Form

Follow the instructions provided on the form.

Complete all information that is requested on the form.

Mail your completed claim form to the address on your Member ID card. Registered members can obtain the address online, anytime, using Aetna Navigator. If you are not already a registered member, then you can Register Now. It's quick and easy!

BLUE CROSS BLUE SHIELD OF NORTH CAROLINA

http://www.bcbsnc.com/assets/pdf/forms/g208.pdf

CIGNA

http://www.cigna.com/consumer/forms/medical/instructions.html

Important Filing Tips

Type or print in black ink.

Use a separate form for each participating family member each time you submit a claim. For example, don't include your spouse's medical receipts on the same claim form with yours.

You can submit two or more health care bills together on the same claim form if they're for treatment of the same illness. For example, if you have bills from a specialist, an X-ray lab, and a pharmacy that are all for the treatment of an injury, you can submit one claim form.

Please don't submit canceled checks or cash receipts as proof of payment. They don't contain the information we need to properly process your claim.

Always use original claim forms because they scan better than photocopied versions.